Inspiration for Prism

About Us

Too often we’re left confused, scared and overwhelmed following a medical diagnosis, emergency or a significant life change, and searching desperately for information and support. Prism brings years of collective experience to bear on any problem the healthcare system can present. Through careful research and education, we will empower you to navigate the system and make well-informed decisions.

From the Founder

I’ve seen the US healthcare system work successfully for patients and their families countless times throughout more than 35 years as a registered nurse, first responder and health educator. I’ve also seen it fail, far too many times.

Where do you start? Which specialists do you consult? What will insurance cover? What does the medical jargon mean, and what are the next steps in terms of seeking treatment, paying bills and making sense of it all?

I saw firsthand how difficult these choices can be when I was responding as an EMT during midnight ambulance calls, and holding patient’s hands as they discussed end of life plans with their families as a visiting hospice nurse. As a trauma nurse in an emergency room, I watched individuals and families try to pick up the pieces and make huge decisions in the wake of tragic accidents and unexpected diagnoses. I founded Prism Health Advocates because I believe that every person, and every family deserve the best access to resources, information and advice necessary in making sound medical decisions. I also want you to know that you are not alone and that you have an experienced, compassionate team by your side.

Debbie Bain

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